Privacy and Cookie Policy

Effective Date: May 7, 2025

Welcome to Crayda. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, which is designed specifically for Fortnite UEFN creators to buy, sell, and distribute digital creative assets. By using Crayda, you agree to the terms of this policy.

1. Information We Collect

a. Account Registration

To create and maintain a user profile, we collect:

  • Username and display name

  • Email address

  • Encrypted password

  • Avatar or profile picture (optional)

  • Creator biography and optional location details

  • Date of registration

b. Financial and Transaction Information

To facilitate payments and earnings, we may collect:

  • Payment method details via integrated gateways like Stripe or PayPal

  • Payout details including bank account (if applicable)

  • Purchase records including assets bought, prices, and timestamps

  • Sales records including assets sold and revenue generated

  • Refund and dispute history

  • Stripe subscription ID for recurring memberships

c. Uploaded Content and Metadata

As part of the platform’s asset-sharing functionality, we store:

  • Digital asset files (Verse scripts, 3D assets, templates, etc.)

  • Asset titles, tags, categories, and descriptions

  • Version control and update logs

  • License information selected by the creator

  • Thumbnail images, preview clips, and related media

d. Technical and Usage Data

When you use Crayda, we collect:

  • Device type and browser information

  • IP address and geolocation (approximate)

  • OS type and version

  • Page views, clicks, and time spent on pages

  • Referring and exit URLs

  • Activity logs including login dates and account actions

e. Cookies and Tracking Technologies

We use first- and third-party cookies for:

  • Session management

  • Site analytics via Google Analytics

  • Ad and affiliate personalization (if applicable)

  • Remembering your site preferences

A cookie consent banner will appear on your first visit, allowing you to control your preferences.

Cookies can also be disabled in your browser settings, but doing so may impact site functionality.

f. Communications and Support

When you contact us or interact with other users, we store:

  • Messages through our internal chat system

  • Support tickets and emails

  • Feedback and review submissions

  • Newsletter subscription status (via internal newsletter system)

2. How We Use Information

We use the information collected to:

  • Maintain and enhance the functionality of the platform

  • Manage your account and authentication

  • Enable payments, withdrawals, and tax compliance

  • Provide customer support and resolve disputes

  • Feature and moderate uploaded content

  • Prevent spam, fraud, and abuse

  • Improve UX and site performance

  • Conduct data analysis and diagnostics

  • Send product updates, policy changes, and promotional materials (with your consent)

We do not use your data for profiling or automated decision-making that has legal effects on you without your consent.

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, our data processing relies on:

  • Your explicit consent

  • Contractual necessity (e.g. account registration, asset transactions)

  • Legal obligations (e.g. financial record-keeping)

  • Legitimate interests (e.g. improving security, analyzing trends)

You have the right to withdraw your consent at any time without affecting the lawfulness of prior processing.

4. Information Sharing and Disclosure

We do not sell your personal data. Information may be shared with:

  • Payment gateways (Stripe and PayPal) for secure transaction handling

  • Cloud providers for hosting and file storage

  • Analytics tools like Google Analytics to monitor platform performance

  • Customer service tools (e.g. ticketing systems)

  • Law enforcement if required by law or to enforce our policies

All third parties must comply with data protection requirements and are prohibited from using your data outside their specific tasks.

5. Data Retention

We retain your personal data as long as:

  • Your account is active

  • Required for tax, audit, or legal compliance

  • Necessary to resolve disputes or enforce agreements

Upon account deletion, personal data is either anonymized or permanently deleted, except where legal retention is mandated.

6. Data Security

To protect your data, we use:

  • TLS/SSL encryption for all data transmission

  • Two-factor authentication (optional)

  • Firewalls and server access controls

  • Secure password hashing

  • Regular security audits and updates

Despite our best efforts, no system is completely secure. You are responsible for safeguarding your password and devices.

7. Your Rights

Depending on your location, you may:

  • Request a copy of your data

  • Correct inaccuracies

  • Delete your account and data

  • Restrict or object to certain processing

  • Export your data (data portability)

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact support@crayda.com.

8. Children's Privacy

Crayda is not intended for users under the age of 18. We do not knowingly collect information from minors. If we learn that a minor has provided personal data, we will delete it immediately.

9. International Data Transfers

Our servers may be located outside your country. By using Crayda, you consent to data transfer, processing, and storage in jurisdictions with different privacy laws, provided appropriate safeguards are in place.

10. Third-Party Services

Crayda may include links to or integrate with third-party services such as payment providers and analytics platforms. These services operate independently, and we recommend reviewing their respective privacy policies.

11. Cookie Policy

Crayda uses cookies and similar tracking technologies to enhance user experience, monitor usage, and deliver relevant content.

What Are Cookies?

Cookies are small text files stored on your device that help websites remember your preferences and activity. They can be session-based (temporary) or persistent.

Types of Cookies We Use:

  • Essential Cookies – Required for authentication, security, and site functionality.

  • Analytics Cookies – Used to understand visitor interactions and optimize performance (e.g., Google Analytics).

  • Preference Cookies – Remember choices like language, layout, and saved settings.

  • Marketing Cookies – Enable optional ad personalization and affiliate tracking (used only with your consent).

Third-Party Cookies:

Third parties may set cookies via Crayda to support:

  • Payment processing (Stripe, PayPal)

  • Analytics and performance tracking (Google Analytics)

These cookies are subject to their own privacy policies.

Your Cookie Choices:

When visiting Crayda for the first time, you are presented with a cookie consent banner. You may:

  • Accept all cookies

  • Decline non-essential cookies

  • Change cookie settings at any time in your browser

You can also manage or delete cookies directly from your device’s browser settings. Note that disabling some cookies may affect the site’s usability.

12. Policy Updates

We may update this Privacy Policy and Cookie Policy as necessary to reflect platform changes or legal requirements. Changes are effective upon posting. Significant updates will be communicated via email or site notification.

13. Contact Information

If you have questions or concerns about this policy, contact us:
Email: support@crayda.com

Thank you for trusting Crayda. We are committed to protecting your data and creating a transparent environment for UEFN creators worldwide.

We use cookies to improve your experience on Crayda. By continuing to browse the site, you agree to our use of cookies in accordance with our Cookie Policy.